Basic understanding of stakeholders and their role in the organization’s eco-system

Most organizations have never heard of the “IG concept”. And when I explain it, customers are usually mentioned quickly, but even with this easy-to-understand IG, there are organizations that are even proud to see their employees as customers. In the case of educational institutions or church organizations, the term “customer” may be completely rejected. So there is almost always a lack of basic understanding that EVERY organization, no matter how small, is ALWAYS surrounded by various IGs, and it is now up to the organization itself to Thrive through Relationships with these IGs or not.