What are the central principles of business excellence?
What are the key principles of excellent organizations? Excellent companies are oriented towards the relevant interest groups: they continuously meet or exceed the expectations of…
Category: EFQM basic knowledge
What is an assessment and what is an audit?
An assessment and an audit are two different methods used in the business world. An assessment is an evaluation of the performance of a company…
What are expectations and what are needs?
Expectations and needs are two concepts that are often used in relationships, business relationships and other interactions between people. Expectations are ideas about what is…
Why success requires good planning
If you want to achieve a goal successfully, it is much easier to get there with a plan. We humans are constantly planning, usually even…
What are good measuring instruments for target achievement?
We are constantly measuring in everyday life. How many kilometers we have driven, how much money we have spent, how many degrees the heating is…
What are good performance targets?
In our private lives, we constantly and usually unconsciously set performance targets for ourselves and others. For example, how we want to play a tennis…
What are good strategic goals?
In our private lives, we repeatedly set strategic goals. For example, we set ourselves strategic goals to achieve a career move, save enough money for…
