Category: EFQM basic knowledge
What are expectations and what are needs?
Expectations and needs are two concepts that are often used in relationships, business relationships and other interactions between people. Expectations are ideas about what is…
Why success requires good planning
If you want to achieve a goal successfully, it is much easier to get there with a plan. We humans are constantly planning, usually even…
What are good measuring instruments for target achievement?
We are constantly measuring in everyday life. How many kilometers we have driven, how much money we have spent, how many degrees the heating is…
What are good performance targets?
In our private lives, we constantly and usually unconsciously set performance targets for ourselves and others. For example, how we want to play a tennis…
What are good strategic goals?
In our private lives, we repeatedly set strategic goals. For example, we set ourselves strategic goals to achieve a career move, save enough money for…
How does risk management work?
Children realize that it can be dangerous to cross the road or ride a bike. Adults know the most important risks in life from their…
Why we should rely more on intuition and common sense
As children, we learn intuitively and through play. We are taught this in the course of our upbringing. Adults only play on their computers and…
Which nation has shaped “excellence” in the industrial age?
We encounter the word excellence every day on the road, for example, when companies advertise on their trucks that their services are excellent. Every bottle…