Motivating praise using the example of Emma

This once happened in a transmission technology company. During a coffee break, an employee approached the team leader and asked what he had done with Emma. “Why?” he asked in astonishment. She explained: “Emma has been transformed for three days. She laughs, talks a lot and loudly, is cheerful. She seems to me like a balcony geranium that has just been given super fertilizer… And it’s been like that since her appraisal interview. So tell me, what did you say to her?” “Not much. As Emma’s colleague, you know very well what she brings to our team. I described it all to her, thanked her for it and told her it was a great blessing for the company. That’s all.”