Course outline Discussion culture
Outline Praise
Introduction: Praise is important in all relationships, both private and professional, because praise inspires, motivates, encourages, delights, creates trust and loyalty. In other words, it strengthens a good culture!
Post Motivating praise using the example of Emma
Post The benefits of praise
Post cuddle hormone oxitocin
Post challenges when praising
Post Americans praise more
Post So praise you shall accept praise
Post praise does not motivate using Olga as an example
Post Praise so (1) genuine (2) specific (3) effort – Post Praise generously – (4) impact (5) gratitude
Post Expressing gratitude with non-violent communication
Praise like this – Draw the wordsPost Mistakes when praising
Post Example of good and bad praise
Evaluate example of good/bad praise – multiple choicePost Instead of praise
Post Employee development Encourage self-reflection and evaluate in a resource-oriented manner
What memorable experiences with praise do seminar participants report? Read a few examples here. Post experiences with praise
Building on post experience with the “Triple” approach
Ways to train praise – Crossword puzzles
Post Praise Conclusion
Something funny to finish – please don’t take it seriously! funny cynical praise – pull out the words
Outline Criticism
….
Delegation structure
Post: what does delegation mean and why is it important?
Post: Delegation: Water my plants
Post: Benefits of delegation
What can go through your mind when you are delegated a task.Post: The challenges of delegation
Post: Nine bosses who can’t delegate
Conclusion: Delegating is easier than criticizing or negotiating, but it’s not easy. You have to get it right and overcome the challenges.
Procedure for delegation
Overview:
- Make sure that the task and the person are a good match.
- Communicate the task clearly and completely.
- Provide the necessary resources.
- After you have delegated, let go and trust.
- Control in a well-dosed manner with supportive feedback.
Post: Delegation 1 procedure: Ensuring a fit between task and person
Post: Procedure Delegation 2: Communicate clearly and completely
Negotiation outline
….
Group discussion outline
Benefits of the group discussion
As soon as more than two people exchange ideas at a meeting, we refer to this as a group discussion. The fact that several people who are connected by common or at least similar tasks meet for a discussion can make a lot of sense and generate a variety of benefits.
Draw the words
Challenges
Crossword puzzle
Post: Planned and spontaneous group discussions
Robert hilf: The planned group discussion
Stimulating as a moderator
Here are a few ways in which we as moderators can get a group discussion going. The methods:
- Moderation methods
- Solution and resource-oriented questions
- Design start
- Is stimulation even desired?
Post: Stimulating with moderation methods
Post: Stimulating group discussions with solution- and resource-oriented questions – Robert hilf
Post: Stimulate group discussion – get off to a good start
Post: Would you like to encourage a group discussion? Roles depending on commitment
In the post in the middle:
Draw the words h5p
Post: Spontaneous group discussion – family vacation day at home
Recommendations for participants in group discussions
I have had hundreds of group discussions or team tasks at my live seminars over the years: NASA, distress at sea, flying eggs, negotiations, outdoor exercises, making fires, building bridges, climbing, abseiling and so on. I filmed the exercises and analyzed them with the participants. The following particularly beneficial behaviors stood out to us, which I have reformulated into recommendations here. They are divided into three areas: Head (thinking), heart (feeling) and hand (acting).
Video: how to participate in group discussions – head – heart – hand (to follow)
(Robert hilf – should be interactive with taps or buttons): Mastering difficult situations in group discussions
The above were “recommendations”. You can stick to them if you know them and think they are good. Rules, on the other hand, are much more binding. Groups sometimes come to the point where they want to set rules, even though they also have a restrictive effect. Here is an example.
Post: Why do we need rules at all? Driver’s license test 1905
Post: Rules for culture in group discussions according to Ruth Cohn
(Robert hilf) in the post, you always need an example first and then a button that shows the rules of the conversation.
Check questions for spontaneous & planned group discussions
- I prepare myself as well as the nature of the group discussion allows.
- I support the fact that everyone is informed about the goals and expectations.
- I actively contribute to making conversations useful.
- I actively help to ensure that conversations are efficient.
- I help to ensure that results and transfer are achieved in the end.
Responses