What are the “rules of the game” in the assessment interview?
An assessment interview should not only be effective, but also enjoyable and inspiring. To reduce anxiety and get the most out of the interview, there are a few “rules of the game” that will help everyone involved to make the process positive and productive:
1. get to the point
Use the time in the interview efficiently. The assessor team prefers short and concise answers. Long presentations or detailed explanations are often not necessary. Please do not take it as impolite if the topic is changed quickly or the team briefly interrupts the conversation to clarify questions. The aim is to obtain the relevant information as directly as possible.
2. be open
All findings and documents from the interview remain confidential and statements are not attributed to you personally. This means that your identity and that of your colleagues will remain protected. This openness enables an honest and productive discussion.
3. let everyone have their say
Every participant should have the chance to speak and contribute to the conversation. If necessary, the assessor team can actively encourage people to share their views. To encourage open discussion, it may occasionally be appropriate for certain participants to leave the room briefly.
4. don’t invent anything new
Honesty is the be-all and end-all. Give answers that correspond to reality and do not present information that you do not know for sure. If you don’t understand a question, ask. It is perfectly okay to say: “I don’t know that” and refer to colleagues or documents.
5. be tactful
If you have concerns that your openness could lead to unpleasant consequences, communicate them carefully. Describe your concerns tactfully. An experienced assessor will usually recognize such signals without you having to put yourself in a difficult situation.
6. be self-confident
Don’t be afraid to raise important points that have not yet been discussed. If you have ideas and suggestions, bring them up. The assessor team is open to new topics as long as time permits, or will take them up for a later discussion.
7. contribute to a relaxed atmosphere
A little humor and laughter loosens up the conversation and is always welcome. The assessors’ questions should inspire you and also give you the opportunity to be proud of your achievements. A relaxed atmosphere makes it easier for everyone involved to communicate openly and honestly.