How does risk management work?
Children realize that it can be dangerous to cross the road or ride a bike. Adults know the most important risks in life from their…
Category: EFQM basic knowledge
Why we should rely more on intuition and common sense
As children, we learn intuitively and through play. We are taught this in the course of our upbringing. Adults only play on their computers and…
Which nation has shaped “excellence” in the industrial age?
We encounter the word excellence every day on the road, for example, when companies advertise on their trucks that their services are excellent. Every bottle…
How to make business excellence quickly understandable even for 20,000 employees
One day I had an order from a large automobile manufacturer in China. I was asked to train the top 150 managers on the principles…
What are interest groups and why are they so important?
We are always surrounded by interest groups in everyday life. In the family, for example, from the partner, children, (in-law) parents, pets and other relatives.…
