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Success Seeker privacy policy

Our data protection declaration

1. Who are we and what is this about? 

We are Anrok GmbH, Via Larisch 2, 7031 Laax, Switzerland, and are responsible for this website. This is our data protection declaration (“DSE”), in which we provide you as the data subject with the information that is necessary so that you can assert your rights and so that transparent data processing is guaranteed for you.

This DSE forms the basis on which we process any personal data we collect in connection with your use and interaction with this website or any other online presence we manage, including our social media presence and our applications (“Apps”). , (collectively referred to as the “ Website ”).

The website primarily offers paid services that enable users to complete topic-specific learning and assessment programs.

This website may contain links to and from the websites of our partner networks, advertising partners and affiliates. If you follow a link to any of these websites, please note that they have their own DSE and we cannot be held liable or responsible for them.

This DSE is dated January 1st, 2024. We reserve the right to adjust these at any time. The DSE published here applies.

2. What personal data do we process about you, why do we share it and with whom?

2.1. When you visit our website

When you visit our website, our servers temporarily save every access in a log file. As with every connection to a web server, the following technical data is collected without your intervention and stored by us until it is automatically deleted after 6 months at the latest:

  • the IP address of the requesting computer,
  • the name of the owner of the IP address range (usually your Internet access provider), the date and time of access,
  • the website from which access was made (referrer URL), if applicable with the search term used,
  • the name and URL of the retrieved file,
  • the status code (e.g. error message),
  • the operating system of your computer,
  • the browser you use (type, version and language),
  • the transmission protocol used (e.g. HTTP/1.1).

This data is collected and processed for the purpose of enabling the use of our website (establishing a connection), ensuring long-term system security and stability and enabling the optimization of our Internet offering, as well as for internal statistical purposes.

In this regard, we are supported by our partners, who are themselves subject to data protection regulations, which we have carefully selected and have contractually obligated to comply with data protection, especially with regard to data security.

These are (with links to their respective DSE):

2.2. If you write to us via the contact form

This website allows you to contact us via the contact form. If you decide to contact us in this way, you agree that we may process your email address, last name, first name, title, organization and the content of our conversation for the purpose of communicating with you until we are satisfied that you are satisfied , and then archive or delete the data in accordance with legal requirements.

2.3. If you contact us via email or telephone

If you decide to contact us via email or telephone, you agree that we may use your email address, last name, first name, title, organization if applicable, telephone number and suggested appointment, if applicable, as well as the content of our conversation Process communications with you until we are satisfied that you are satisfied and then archive or delete the data in accordance with legal requirements.

When communicating with us via email or telephone, we are supported by our partners, who are themselves subject to data protection regulations, which we have carefully selected and have contractually obligated to comply with data protection, especially with regard to data security.

These are (with links to their respective DSE):

2.4. If you open a customer account with us

To use some of our services, you can open an account. To do this, we need personal data from you; otherwise we cannot open the account for you and provide you with our services.

Creating and subsequently using an account is voluntary. To do this, we need your name and email address. We subsequently process when you were logged in and for how long, your account settings and preferences, your interaction with the website, use of the services and to create and manage your customer account, including contact in this regard.

If you have an account, you are free to include additional information about yourself in your profile, such as: B. Enter your picture, which you can also delete again.

We will process this account data until you delete your account and then archive it for as long as we are legally or contractually obliged to do so. Parts of the account data that we are not obliged to archive will be anonymized or deleted for statistical analysis purposes.

We will delete your account and related data six months after your last login. The administrator of your organization who invited you also has the right to delete invited users and their data.

For the management of customer accounts, from the creation of the account, use of the services, progress and success reports to ultimately the deletion of the account, we are supported by our partners, who in turn are subject to data protection regulations that we have carefully selected and in accordance with data protection compliance contractually obliged, especially with regard to data security.

These are (with links to their respective DSE):

2.5. If you purchase our services directly from us

Our services are subject to a fee. This means that you or your organization enter into a contract with us or with our partners before you and your team receive access to the Services. To do this, we need data such as contact person, contact option and contact details as well as the name of the organization and, if applicable, billing address and payment method. On the one hand, this allows us to examine and, if necessary, enter into the customer relationship with you or your organization. On the other hand, this subsequently allows us to provide the services or deliveries of goods requested by you or your organization for the purpose of executing the contract. We will store all of this in accordance with legal requirements. After your purchase as an existing customer, we reserve the right to inform you via email about our offers for goods or services similar to those you have already purchased, to invite you to events or to ask you to rate us and our performance if you do not refuse. We also analyze the purchasing behavior of our existing customers individually and segmented in order to adapt our offering to the forecast demand. This includes use for advertising purposes on social media (e.g. for so-called lookalike audience campaigns). If you use your customer account for your purchase, we will assign your transactions to this account.

For contract processing, delivery, credit checks, analysis, communication, invoice and card payments, we are supported by our partners, who are themselves subject to data protection regulations, which we have carefully selected and have contractually obligated to comply with data protection, especially with regard to data security.

These are (with links to their respective DSE):

2.6. When you invite team members

As a “Skin Organizer” and a “Tour Guide” of an organization, you are able to invite members of your organization to create an account and use our services. To do this, enter the last names, first names and email addresses of the members of your organization on our website. Based on your input, we will generate and send a personalized email invitation to these members to create an account on our website on behalf of your organization. You, as the inviting administrator of an organization, are solely responsible for this submission, for ensuring that the information is correct and for ensuring that we do not violate any law or otherwise act unlawfully when we invite these members via email on your behalf as described Create an account on our website.

2.7. When you use our services

Usage of our services is recorded per user and organization so that you and your organization can track your and your team’s progress. As an administrator of your organization, you will see the usage and progress reports of the invited members. As a member and simple user of the Services, you will see your own usage and progress reports. We will process this usage data until you or your organization delete your account and then archive it for as long as we are legally or contractually obliged to do so. Parts of the usage data that we are not obliged to archive are anonymized or deleted for statistical analysis purposes. If you book a personal coaching session with our success assistants, your data and the data of your team members will be made available to the respective success assistants on the website for the purpose of planning, implementing and evaluating the booked coaching.

2.8. If you subscribe to our newsletter

If you decide to subscribe to our newsletter, then you agree that we process your email address, last name, first name and your interaction with our newsletter in order to deliver our newsletter to you by email, to ensure receipt and based on Your interaction may help us improve our offering. This includes use for further advertising purposes on social media (e.g. for so-called lookalike audience campaigns). You can revoke your consent at any time using the options provided in the newsletter itself with effect for the future.

For the creation, dispatch, confirmation of receipt and interaction tracking of our newsletter, we are supported by our partners, who are themselves subject to data protection regulations, which we have carefully selected and have contractually obligated to comply with data protection, especially with regard to data security.

These are (with links to their respective DSE):

2.9. If you contact us via chat bot or use the chat bot

This website allows you to contact us via chat bot or use the chat bot. If you decide to contact us in this way, you agree that we may process your email address, last name, first name, title, organization if applicable, telephone number and suggested appointment as well as the content of our conversation for the purpose of communicating with you until we are satisfied that you are satisfied and then archive or delete the data in accordance with legal requirements.

When communicating with us via chat bot, we are supported by our partners, who are themselves subject to data protection regulations, which we have carefully selected and have contractually obligated to comply with data protection, especially with regard to data security.

These are (with links to their respective DSE):

2.10. When you use our forum

This website allows you to exchange ideas with other users on our forum. If you decide to use this function, you agree that we may process your account identity and the content of the conversation to allow communication until you delete your account, and then archive or delete the data in accordance with legal requirements.

3. Which technologies from which third parties have we embedded?

We use various technologies from (other) third-party providers on our website, for example for analysis, segmentation, marketing, social media integration, security, media representation, CRM integration, etc. They explain in their respective DSE which data they process and for what purposes. how long you share it with, what rights you have and how you can exercise them. If necessary, you can reject this processing, for which purpose we will provide you with the relevant links below. You can also make appropriate settings in your internet browser to prevent, for example, cookies from being stored on your device or tracking technologies from being used. Depending on the provider, you can make and manage these settings in your Internet browser under privacy, security or data protection settings.

These third parties are (with links to their respective DSE and, if applicable, opt-out options):

4. Do we share your personal data abroad?

We work with various partners at home and abroad (see above). In principle, these are located in countries that have an adequate level of data protection. Should the disclosure in individual countries require additional protection, we ensure this by agreeing standard data protection clauses approved by the authorities with such partners or by relying on the self-certification of such partners under the relevant agreements.

5. What are your rights towards us?

You have the right:

  • to request information from us about, correction or deletion of your personal data;
  • to ask us to restrict the processing of your personal data, in particular to object to the processing of your personal data for marketing purposes; and
  • to request that we provide you or a natural or legal person commissioned by you with a digital file of your personal data (data portability).

You can revoke your consent to the processing of your personal data for the stated purposes at any time with future effect.

You also have the right to lodge a complaint with the responsible authority (Federal Data Protection and Information Commissioner).

6.  How can you exercise your rights against us?

If you have any questions about this DSE or how to exercise your rights, please:

  • to contact us in writing either by post (see above) or
  • to contact us via e-mail as follows: erfolg@erfolgsucher.com
  • or to contact us using the contact form: to the contact form

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